It is the intention of the owners and senior management to maintain and increase Coremo's success by implementing management policies that continuously improve the performance of products and business processes and take into account the needs of all stakeholders involved.
With this in mind, the owners and senior management pursue and promote a general policy aimed at providing products and services that:
– meet clearly defined market requirements and respond to customer expectations;
– comply with applicable laws and regulations, as well as applicable standards and specifications;
– are made available at competitive prices and at a cost that makes them profitable;
– are developed within an organizational framework focused on continuous performance improvement.
To ensure that the above intentions become a constant and natural part of corporate life and activities, the owners and senior management have identified the following principles to be followed:
1- Customer Focus
The Company depends on its customers and must therefore understand their present and future needs, meet their requirements, and aim to exceed their expectations.
2- Leadership
All company managers, at all levels, must establish unity of purpose and direction; they must create and maintain an internal environment that fully involves staff in the pursuit of Coremo's objectives.
3- Staff involvement
Coremo's staff, at all levels, are the essence of the company, and their full involvement allows them to put their skills fully at the service of the organization.
4- Process approach
Coremo has adopted a process-based approach to company management, with the aim of achieving the desired results more efficiently.
5- Systemic approach to management
Business processes and their interrelationships have been identified, understood, and managed to contribute to the effectiveness and efficiency of the organization in achieving its objectives.
6- Continuous improvement
Continuous improvement in overall performance is a permanent goal at Coremo.
7- Fact-based decisions
To increase the effectiveness of decisions, they must be based on the analysis of data and information.
8- Mutually beneficial relationships with suppliers
Coremo and its suppliers are interdependent, and a mutually beneficial relationship must be created and maintained in order to improve both parties' ability to create value.
It is the intention of the owners and senior management that the above principles be translated into fixed, measurable, and disclosed objectives and that, on an annual basis, improvement measures be defined, implemented, and monitored in order to achieve these objectives.
General Management
Dr. G.E. Moroni