It is the intention of the owners and senior management to maintain and build upon Coremo’s success by implementing management policies that continuously improve the performance of the company’s products and processes and that take into account the needs of all stakeholders. 

With this in mind, the owners and senior management pursue and promote a general policy aimed at providing products and services that: 

– meet clearly defined market needs and fulfill customer expectations; 

– comply with applicable laws and regulations, as well as with applicable standards and specifications; 

– are made available at competitive prices and at a cost that yields a profit; 

– are developed within an organizational context focused on continuous performance improvement. 

To ensure that the objectives outlined above become a consistent and natural part of the company’s daily operations and activities, the owners and senior management have identified the following principles to be followed: 

1- Customer Focus 

The company depends on its customers and must therefore understand their current and future needs, meet their requirements, and strive to exceed their expectations. 

2- Leadership 

All company managers, at every level, must establish a common purpose and direction; they must create and maintain an internal environment that fully engages the staff in pursuing Coremo’s objectives. 

3- Employee Engagement 

Coremo’s employees, at all levels, are the heart and soul of the company, and their full engagement allows them to put their skills to full use in the service of the organization. 

4- Process-Based Approach 

Coremo has adopted a process-based management approach with the goal of achieving the desired results more efficiently. 

5- A Systemic Approach to Management 

Business processes and their interrelationships have been identified, understood, and managed to contribute to the organization’s effectiveness and efficiency in achieving its objectives. 

6- Continuous Improvement 

Continuous improvement in overall performance is an ongoing goal for Coremo. 

7- Fact-Based Decisions 

To increase the effectiveness of decisions, they must be based on the analysis of data and information. 

8. Mutually Beneficial Relationships with Suppliers 

Coremo and its suppliers are interdependent, and a mutually beneficial relationship must be established and maintained to enhance both parties’ ability to create value. 

It is the intention of the owners and senior management that these principles be translated into specific, measurable, and publicly communicated objectives, and that, on an annual basis, improvement measures be defined, implemented, and monitored to ensure the achievement of these objectives. 

General Management 

Dr. G.E. Moroni